Privacy Policy

At Marvel Casino (also referred to as "We", "Us" or "Our"), we are committed to protecting your personal data and respecting your rights when it comes to our services, including any promotional communications.

What is Personal Data?

Personal Data refers to information that can identify you directly or indirectly. This includes but not limited to: name, address, date of birth, email addresses, phone numbers, IP address, location details, passwords (hashed) and payment data.

How Do We Collect Your Information?

We collect your personal data in several ways:

1. Direct Input: When creating an account or making a deposit, you provide us with certain information.
2. Automated Tools: Our systems track your usage of our services for anti-fraud purposes and to enhance the user experience.
3. Partners & Affiliates: In some cases, we may receive information from third-party sources such as gaming operators.

What is it used For?

Your personal data is primarily used to provide access to our services, process transactions, verify identity (for regulatory compliance), manage communication preferences, and personalize your experience based on your use patterns.

Marketing Communications:

We use email or SMS notifications for various purposes like:

• Welcome Offers
• Promotional Emails
• System Updates & Notifications

Please note that we will respect your opt-out choices as per applicable laws. You have the right to withdraw consent for marketing communications at any time.

How Long Do We Retain Your Data?

We comply with data retention regulations and store personal information only where necessary, considering business needs and regulatory compliance requirements.

• User Accounts: Until account closure or upon request.
• Financial Information: For a minimum of five years following the transaction date for tax purposes.
• Compliance Documentation: As per our license agreements (which may extend to 7-10 years).

Data Sharing & Transfer:

Your data might be shared with:

1. Authorized Service Providers - We engage third-party service providers to manage aspects of our business and maintain security and quality standards.
2. Partners & Affiliates
3. As per Legal Requirements

In transferring your data abroad, we adhere to EU's General Data Protection Regulation (GDPR) guidelines, ensuring transfer recipients adhere to similar privacy and security standards.

Security Measures:

• Access Control: Only authorized personnel can access personal information
• Encryption - We use encryption for secure transmission of sensitive data.
• Pseudonymization & Anonymization
• Secure Storage & Disposal

We implement and continuously update our technical measures to protect against unauthorized processing, loss, damage or destruction.

User Rights Under GDPR:

As a customer, you have the right:

1. To Access: Receive confirmation of your personal information under our control.
2. Rectification: Rectify any inaccuracies in your data.
3. Erasure (Right to be Forgotten): Upon reasonable request and as applicable by law
4. Portability: Transfer data to other service providers securely, within a specified format upon formal request.
5. Restriction of Processing: Restrict processing when not necessary for purposes such as exercising the right to freedom of expression.
6. Withdraw Consent: Withdraw consent at any time without penalty.

Data Breach Notification:

We are committed to notifying relevant authorities and individuals if we become aware that a data breach has occurred, where it is likely to cause harm or inconvenience. We have measures in place for incident response management.

Children Under 18:

Our services are intended for adult users only (over 18 years). Please be cautious while making reservations or deposits using this service regarding this restriction and parental consent if applicable.

We continually assess our policies to comply with changing laws, regulations & best practices. 

Change of Policy:

Please note that changes to our privacy policy will be made available to you through emails sent to the email address associated with your account or posted within these terms.

Thank You for playing at Marvel Casino!